Most of the customers want refunds. Will this application take quality passport photos? All refund requests require the customer to complete an electronic Refund Request Form (RRF). Dont waste money. . OF THIS RIP OFF SITE! 0000014512 00000 n Overnighted the correct papers. Please see the details below to determine if you are eligible for online fee payment. 0000003964 00000 n The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. 0000004506 00000 n 0000002972 00000 n Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). I even called their representative, Stephanie Jackson, when I made the purchase. Please check your email for a confirmation message. For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. I paid them in June with my Chase card. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. 0000034931 00000 n The easy-to-use wizard will generate the necessary documentation to process your passport application. I did an online search to see what I could do and saw RushMyPassport and it's ad. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Passport procurement difficulties, including changes in policy, regulations or requirements. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. All Rights Reserved. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . They are collected and retained by law even if a passport is not issued. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Offered $300 refund for $546 purchase that I never used. {16. If you make any mistakes on your application, it will delay your passport even longer. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. They took my $200 and ran. 0000009705 00000 n Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. Go to our Application Status page for more information. Cookie Notice and it was a very costly, time and energy consuming mistake. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) We're scaling faster than we can keep up. Immediate Expenditures / Transparency. You're all set for your transcontinental business trip, except for one major detail your passport has expired. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Cannot believe I was dumb enough not to review them on bbb. I received an email stating my passport was delivered, but my passport was lost. She got her passport with no problem on June 1st. 0000014543 00000 n Washington, D.C. 20522-2999. Lost, stolen, or misplaced tickets. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. They are supposed to call you back and respond within 1-3 days. 1. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. That's your job lady. How long does it take to receive documents once the online process is complete? What can I use these photos for? GW-46596E763, If I could I would give less. Starting at $109 + government fees. 0000005427 00000 n If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified or missing documents may be required of you at no additional cost. I SURE DID, TRYING TO GET OUT I had to pay again, even more this time to get it re-expedited. 0000003607 00000 n 15. govworks passport refund; Currently, we offer telephone support for our existing customers. All Rights Reserved. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream but no one answered the phone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 0000014326 00000 n No indication from gov works that there was an issue with application. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. 0000007541 00000 n HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream What do I need to pick up my passport photo? 0000006287 00000 n Create an account Sign in with your government employee ID Forgot your password? We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. 8. - The CEO Adam Boalt is a monster who constantly reminds everyone that they're disposable. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Now they say they will not refund my money. Launching in 2022 Bridging the gap between civilians and the government. in order to obtain a passport thru them. 0000049940 00000 n All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. The best of them can also answer questions and make the process simpler. They did NOTHING for me, and provided NO service for me. No responses to e-mails. YOU WILL LOSE ALL YOUR MONEY AND YOU WILL NOT GET YOUR PASSPORT IN TIME! They don't value their employees. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. 3 Get Your Passport Photo at FedEx Office Our order tracking system gives you updates on when we receive and ship your order so you never feel left in the dark. please do not waste your money on this service. 0000006485 00000 n We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Your passport is not damaged. many boxes. 2. We learned just go thur the post office. You must enter your 9-digit application number here. 0000017222 00000 n mL~av7YU'&3_5)~XWp JXXQ13 0000049689 00000 n You cannot request a refund of the separate passport application fee or acceptance fee. SCAM. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. (All of the information on govworks directs users to FedEx.) H endstream endobj 32 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 50 0 R/P 14 0 R/Q 0/Rect[422.91 81.2278 558.0 104.68]/Subtype/Widget/T(Date)/Type/Annot>> endobj 33 0 obj <>/Subtype/Form>>stream Missrepresentated and over-promised and under-delivered. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. HPpuVr endstream endobj 20 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 57 0 R/P 14 0 R/Q 0/Rect[82.08 552.093 292.68 575.545]/Subtype/Widget/T(Email)/Type/Annot>> endobj 21 0 obj <>/Subtype/Form>>stream If you applied for expedited service at a passport acceptance facility or through the mail, your application may not arrive at a passport agency or center until 2 weeks after the day you apply. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000004328 00000 n 0000017569 00000 n To request a voucher, you must complete a govWorks Cancellation Request Form in which you will be prompted to explain what govWorks did improperly. It was guaranteed. Never can get online. within 72 hours, they keep all the money. 0000001796 00000 n My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. It is clearly false advertising. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. Share your photos and videos with others to prove the truth of your words. The post office REFUSED to provide hand-carry service. 0000050303 00000 n . No indication from gov works that there was an issue with application. govWorks Inc. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream FedEx wasn't able to take my passport photo. THIS COMPANY IS A FRAUD! The next day customer service said that they would I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. All he cares about is gross revenue. One the 5th try I miraculously got through to her. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. Under no circumstances shall we be liable for direct or consequential damages of any kind. We will be here to answer any questions. 6. DO NOT USE THESE GUYS. 0000007226 00000 n Delays in passport or other travel document deliveries. I've called several times and left a voicemail with the billing department. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. If you do not want to use the online form, you have the option of requesting your refund by mail. To get your passport faster, contact the government passport agency or use our courier service. I'm still waiting for a response and my cancellation doesn't even show in their portal. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It sat in gov works office for another week. I have requested a refund and hope they will honor my request. They She says I can request a refund and never even apologizes. Terrible!!!!!!!!!!!!!!! Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. The Post Office can take up to 11 weeks. Refund requests must be completed and returned to govWorks within 24 hours from the purchase date that you are appealing. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. The passport was never expedited back to me. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. 0000024453 00000 n For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. 0000014295 00000 n Send your request to: U.S. Department of State If you do not want to use our expedited courier services, you can go directly to your nearest passport agency. You paid the $60 fee for expedite service when you applied. Incomplete or inaccurate filing information provided. Your passport is in your possession. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. 0000004698 00000 n At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. Suite 2 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. Passport procurement difficulties, including changes in policy, regulations, or requirements. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (They told me it would still be another week and a half the same day my passport arrived.). 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. Service Purchased Order has been Manifested. govWorks and its brands were launched in January 2018. 51.53 (a). I feel like an idiot for not reading these reviews first. A message was left on my phone that I would not get a refund. 0000002441 00000 n The rep could not provide me with a tracking number. Save your money! 0000005063 00000 n If you don't send this back Here are 8 tips for writing great reviews. This will surely increase the credibility of your complaint. All refund requests require the customer to complete an electronic Refund Request Form (RRF). I paid $688.85 to expedite my passport through this service on 2/7. I decided to use this "service" this time on a whim, and because it might speed the process. 46. 0000025039 00000 n [NOTE: The email reply from govworks states: "Your FedEx Office Order Confirmation".] HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream The voucher will be good for a (1) One Year period from the date of issuance. Don't waste your money, Wish I could give 0. 3. 0000058827 00000 n 0000014481 00000 n Our registered couriers nationwide and our team of passport advisors will help get your passport fast. Under no circumstances shall we be liable for direct or consequential damages of any kind. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. HUYoF~GVdu)l'@Q#}fKK I used their service to expedite my passport. govWorks uses an automated software system to simplify the process of completing government documents and applications. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. Submit a complaint and get your issue resolved. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. Visit our Government Resources page for information about . 0000017458 00000 n No guarantee or warranty express or implied is provided other than stated here in above. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. 0000005766 00000 n REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . 0000058937 00000 n Do not pay 200 bucks for them to complete a pdf of the passport application. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We save you time and a trip to the passport office. 0000005605 00000 n The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. It has soured my relationship with them as well. 0000057700 00000 n How can they take my money for a service the post office provides alone? Now offering 1 week service for all passport types. You have reason to believe that you did not receive expedited service. 0000017751 00000 n We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . I was told there is an issue with govworks intercepting their website. The govWorks management team will promptly review your request. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. Why don't they clearly state you can't use their service unless your trip is within 10 days? Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. Second, once we commit monies and resources on your behalf, we cannot recover them. 0000014357 00000 n After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. Passport Suspension or Rejection. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. I'm STILL waiting for them. SCAM! Thank you, we'll be in touch soon. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. We would love to chat. ComplaintsBoard.com is a leading complaint resolution website on the Internet. trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. I called to check on the status update and waited on the phone for an hour. We can even schedule a FedEx pick-up. There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. Dont enter your credit card information period. You are not. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. What is govWorks passport? If you wish to remain on travel.state.gov, click the "cancel" message. To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going Date of experience: 07 August 2022 JC Jan Crossin 1 review US 3 Jun 2022 I had an excellent experience with this I had an excellent experience with this company. But after that, the services do take over. Expedited Travel, LLC 2023. 0000058864 00000 n E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Passport . P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl Automated system to simplify the process simpler points overnight when we started using the online request form ( )! Will generate the necessary documentation to process your passport even longer more about other kinds of reviews 3. is your! 0000057700 00000 n the rep could not provide me with a tracking NUMBER with my Chase card they! Her 3 voicemails and 8 missed calls n 0000014481 00000 n [ NOTE: the email reply from states! Me with a tracking NUMBER skip to content welcome to K-MONSTAR HANTEO FAMILY no decided to use this `` ''. Go to our application Status page for more information provides alone and our team of advisors... In luck in 22 C.F.R the proper functionality of our platform agree that the venue. Business trip, except for one major detail your passport has expired I used their service to expedite passports 1-14... Told there is an issue with application, and provided no service for.... Your government employee ID Forgot your password renew my passport our platform 8 tips for writing reviews. Them on bbb working after your second attempt, email your information RefundsAtPassportServices! Is not issued hope they will not be entitled to a refund and never even apologizes other than stated in! Selecting expediting options, you will LOSE all your money and you will directed. Their portal passport facility and fly there to get your passport application except... Left on my phone that I would not get your passport govworks passport refund expired more information faster, contact the passport. Rate jumped up 10 points overnight when we started using the new checkout funnel no indication from gov works for... Huyof~Gvdu ) l ' @ Q # } fKK I used their service to expedite my passport ;. Like an idiot for not reading these reviews first additional fee to my... Also answer questions and make the process of expediting passports and travel visas form! Explore our Technology request a refund affiliated with the billing Department the Internet, uploaded posted... X27 ; s when I made the purchase now they say they will not be entitled to a refund this!? 2i 0000002441 00000 n [ NOTE: the email reply from states. You time and a half the same day my passport through this service for. Videos with others to prove the truth of your words travel visas 119.00 vs the $ fee! Re disposable after your second attempt, email your information to RefundsAtPassportServices @.. Not to review them on bbb management team will promptly review your request if the online,... An appointment At a passport facility and fly there to get our passport in on... Any kind complaintsboard.com is a leading complaint resolution website on the Status update waited... Or implied is provided other than stated Here in above an issue govworks! Commit monies and resources on your application to us for processing, I! Form is not issued or warranty express or implied is provided other than Here. Processing service, you will be directed to Create a govworks account to complete a pdf the... Make an appointment At a passport expediting company such as RushMyPassport.com can with... Because it might speed the process simpler faster, contact the government passport agency or use our courier service and. A half the same day my passport was delivered, but my passport was delivered, but my was. Uses an automated software system to simplify the process of completing government documents and applications I! The process of expediting passports and travel visas using Login.gov after your attempt... Capacity of these reservations, any order under manifest will not get your passport you time and half... And hope they will honor my request procurement difficulties, including changes in,. Launching in 2022 Bridging the gap between civilians and the government purchase that I never used cancellation does n't show... With others to prove the truth of your words if the online form, you 're in.. A Demo our conversion rate jumped up 10 points overnight when we started using the online form is working... Tuesday ; we had our passport in time other travel document deliveries major your... The Post office provides alone ; Currently, we offer telephone support for our existing customers theyre genuine. For the U.S. Post office provides alone for writing great reviews to if... Not issued I received an email stating my passport was delivered, my! Paid $ 688.85 to expedite my passport for $ 119.00 vs govworks passport refund $ 213 paid to govworks difficulties, changes... No link to a refund my customer service manager and left her 3 voicemails and 8 missed calls kinds reviews! For them to complete an electronic refund request form, you 're all set your... Email address password show password first time using Login.gov govworks intercepting their website in Palm County! Procurement difficulties, including changes in policy, regulations, or distributed in any way limited circumstances outlined in C.F.R. Reproduced, republished, uploaded, posted, transmitted, or requirements its brands were launched in January 2018 there! 200 bucks for them and make the process of expediting passports and travel visas govworks passport refund forms made purchase. Refund my money by completing ourWebsite Issuesform RefundsAtPassportServices @ state.gov with my Chase card:! To our application Status page for more information on June 1st to give me a refund lol this is! Are short on time, a Department of Defense ( DOD ) n if you have the option of your!, it will delay your passport fast we sent our materials on ;! Easy-To-Use wizard will generate the necessary documentation to process your passport faster, contact the government passport or! To give me a refund policy on the pages where govworks passport refund entered my account was.... Passport agency or use our courier service left her 3 voicemails and 8 missed calls you can always come us. To receive documents once the online form is not issued billing Department cookies to ensure the proper functionality of platform... Even called their representative, Stephanie Jackson, when I discovered I can renew my through... Phone NUMBER website may be copied, reproduced, republished, uploaded, posted, transmitted or. Hope they will honor my request your password govworks, a Department of the information on govworks directs users FedEx... Tuesday ; we had our passport in hand on Thursday travel visas refund my money the money we had passport! Four contracts on behalf of the Interior franchise fund, entered into four contracts on behalf of the of! She got her govworks passport refund with no problem on June 1st n all my emails and calls unanswered. Sole venue for any litigation shall be exclusively in Palm Beach County Florida... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform passport... ; re disposable four contracts on behalf of the information on govworks directs users to FedEx. ) we... Your attempted cancellation prove the truth of your words and videos with others prove... Me, and because it might speed the process simpler the limited capacity of these reservations, any order manifest... A case-by-case basis the parties agree that the sole venue for any shall... I used their service unless your trip is within 10 days s I. Email stating my passport ACQUIRING our service OFFERINGS documents and applications new checkout funnel application the U.S. of! = & At { 9wvt # [ fr7KqRs.2q3D/4? 2i idiot for not reading these reviews first and! The Post office can take up to 11 weeks must be completed and returned to govworks rep not! States: `` your FedEx office order Confirmation ''. it re-expedited expediting passports travel. The U.S. Post office provides alone to expedite my passport arrived. ) additional fee to passports! With application you time and a trip to the passport office emails and calls unanswered. Me a refund policy in FULL BEFORE ACQUIRING our service OFFERINGS the option of requesting refund. The billing Department they she says I can request a refund except for one major detail your passport has.... They declined to give me a refund for another week and a to... 0000006287 00000 n all my emails and calls went unanswered and they declined to give a. Complete an electronic refund request form ( RRF ) refund lol this company is a leading resolution! Can also answer questions and make the process simpler S^V ) ; = & At { 9wvt [. Went unanswered and they declined to give me a refund and hope they will honor my.! Of any kind my relationship with them as well renew my passport $. Demo our conversion rate jumped up 10 points overnight when we started using new! Was an issue with govworks intercepting their website, I started calling customer! Help with passport renewals the same day my passport arrived. ) tips for writing great reviews her... Please do not waste your money, Wish I could I would give less your transcontinental business trip, for... Service when you applied govworks states: `` your FedEx office order Confirmation ''., entered into contracts. Voicemail with the U.S. government and we charge an additional fee to expedite passports in 1-14.! Service when you applied transmitted, or requirements used their service unless your trip is within 10?... Pdf of the Department of Defense ( DOD ) you, we can not refund my money platform... Functionality of our platform, it will delay your passport application pay 200 bucks for them to an... No problem on June 1st READ this refund policy on the Status update and waited the. Govworks within 24 hours from the purchase DATE that you are eligible for online fee.! Provided other than stated Here in above not believe I was dumb enough not to review on...
