Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. If yes, how did you do it? The refund payment will be credited to the original payment method. A chat box will appear. Thank you na lang? Subscribe on Youtube! 26/12/22- flight to Kuala Lumpur got rescheduled to the 27/12/22 with not even 24 hours notice. Give our money back. Service and attitude of staff in Malaysia service counter, Flight cancelled and refund requested refund but never paid, Refund needed. airasia is a rip off. Air Asia has been encountered the high fuel cost problems for these years. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. AirAsia AVA on WhatsApp: +60 11-3516 5078. So sad. To make it sure i put my self as emergency contact person. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. Your Credit will expire 2 years from the date you received it. I will never book any flight with them anymore. Using live chat with AVA does not work, as well. All Rights Reserved. Download. Dont even dare to purchase from them again . Just last month, our flights from Taiwan to the Philippines were canceled by AirAsia because of the coronavirus/COVID-19-related travel ban imposed by the government. I need your help to process refund ASAP to a duplicate booking caused by your online app. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. Fernandes was candid throughout the close-to-two-hour interview at Wisma Tune, in which he addressed concerns over funding, and his optimism over a domestic airline recovery. Refund of money & compensation of the emotional impact this has had. Papahirapan nya tayo for the refund no matter what . Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR Hi Roger, did you get your refund already? How irresponsible AIR ASIA AIRLINES is. Do you have a 2022 update on how to get a refund for a duplicate booking? Looking for answer as well. - Case id 120478040 - want to cancel and take refund of my booking d552m. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. Many of the complaints have been directed towards AVA, AirAsias online chatbot, which is the only line of communication between customers and the airline for issues involving bookings or flights. I havent received my refund yet. You rebook your flight wihout additional charges. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. AirAsia Groups policies are in line with many low-cost operators in the travel industry worldwide and are fully compliant with all regulatory requirements and as a customer-centric airline, we have focused on resolving all customer queries during the pandemic as soon as possible, a spokesperson said. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. Any update regarding your refund request? I tried the AVA live chat but it is not helpful at all. Go to the Chats tab. ive got the same message like you, they ask me for a bank statement for the refund but i cant provide since i paid it through 7/11 ive tried a lot of times to chat with their AVA BUT IT IS STILL USELESS.not i dont know how am i going to get my refund. Very bad service. Some AirAsia passengers, including from overseas, asked why Loke had not taken the opportunity to address the issue of flight delays, cancellations and problems with refunds reported since 2020. They say, 6 months. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! Filed a Refund request last February 01, 2021 when I received an email saying that the flight was cancelled. The guy in front desk were not so helpful and ask us to weight the baggage exactly 7 kgs each. They act like theyre going to give you a refund. Staff denied boarding in Vientiane for as they were unsure if unvaccinated travelers with only carry on could transit in DPS. They keep you going and going and never give you a refund. And that was that they would give me a refund if they canceled my flights unilaterally. We also did many other trips to Japan, Australia and Korea with AirAsia X with my friends and family members. Passengers name: Jun Tamayo, Lorie Jane Rosales, Aricia Julienne De Peralta, Josh Ryzen Kendrick De Peralta. Now AirAsia don't have a call center or a number you can dial and speak to a human. I have been waiting on my refund for 2 years. 0 Kunden folgen diesem. after 3 months still no refund. Enter the booking code. Now as we are flying again in all of our key markets, we can fast track any outstanding requests as soon as possible. Its taking them too long to process refund. Hi 2020 pa na cancel flyt ko sabi refund until now wla, I unfortunately chose credit account instead of original payment and the amount has been reflected already to my credit account balance, but feels like it would be best if it will be returned to me as cash as the credit account validity is just two years. Thanks! It has been days, I havent heard from them, she said. I guess those who are successful with their refund request have not bothered to show up because they didnt feel the need to seek help and read through this particular article. Its around and around and around situation with them. AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. Let it discover your problem and propose the fastest solution. Capital A posted revenue of 1.7 billion ringgit ($387m) in the 2021 financial year, down 47 percent from the previous year, as capacity sank to just 36 percent of 2020 levels. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. hnliches Problem wie bei 329 anderen. Hi. Zen Bros Media (002759663-P). On the mobile version, you will need to click the HELP icon first (the icon with a question mark) before it reveals AVA. They promised they Was your issue resolved? I still dont get my money back as of now. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. Kindly cancel my booking now. And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? Passengers name: Belono/ Kristen Anne, Belono, Alyssa Mari, Belono Alexis Maica You cannot just up and suggest the cancellation of flight tickets. [protected]. I complained but no help whatsoever. Keep track with all the luggage and there should be any missing items in my luggage0123508840 called to this number. My request was approved and Im just curious if they are actually paying these as they said they would. hope you get your refund soon! Its been 6 months. All refund requests must meet the following criteria: o Must be submitted within six (6) months after your flight (s) have departed. But Fernandes warned it would take three to four months to process a refund. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). Customer Aulia Chaerisa Salleh said she is waiting for a refund for a flight between Batam and Jakarta that was booked earlier this month after she was informed no seat was available. AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. Air Asia outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Confirmation Number: S8UUKN It is common for some problems to be reported throughout the day. They closed the case without further explanation. they keep saying that the flight is still operating and cannot be refunded. I have an issue with AirAsia too. no answers via email. A father and traveler who enjoys to eat, shop and travel. Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. I request you to return money.i am waiting still last one week three days its not respond . my case is in progress since March 1st: This button displays the currently selected search type. I process a refund for original mode of payment for the flight of mother which was booked using my air asia account and also using my email address because she doesnt have any email address. My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). +[protected]. I dont know how long to wait. AirAsia Group CEO Tony Fernandes had assured in April that some 450,000 customers waiting for refunds would be repaid despite the airline's cash problems due to Covid-19. If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. Monday, 28 Mar 2022. Desired outcome: . AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. I asked them how many months will it take before they credit the refund in my account. Oo, alam namin MASSIVE request for refund ang natatanggap nila araw araw, pero parang impossible naman mga refund request made as early as February or March eh until now hindi pa nila maprocess. There were around 59 baggage that still in chennai. This is related to my booking D553M and earlier case Id 120478040 where I requested to cancel my existing booking and issue full i too have waited for over 2 years for our gold coast Brisbane My mail is: holger.wentzel.olsen@gmail.com. Well try to get back to you soonest. Check with CCco and if any problem you can tell them you will find a CCco that doesnt allow such behavior. I have recently checked my case with refunding my ticket and said The refund payment will be credited to the original payment method. what does it mean? AirAsia is a low-cost airline based in Malaysia. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. lots of people became unemployed and currently in need of money right now! Refund after cancelling/rescheduling the flight by AirAsia Claim it and get a lot of features. I am livid!!!! o One (1) or more guests did not board the flight (s). Air Asia reference Y2H4SG. Like many other AirAsia X customers, we are on the same boat. My flight is automatically cancelled by air asia. Under AirAsia's current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. Thank you. I totally agree with you. (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Were travelling with my mom who had a heart surgery. Please note that the time frame of AirAsia's refund process usually takes up to 30 working days . I chat on line with Air asia and they told me that " the refund was sent to the bank on 02 June To Credit Card Number = 4*********78" ; "Refund amount (with currency) = USD XX.XX" . All flights were since cancelled due to Covid-19 and a full refund requested. However, this also led to some unfortunate consequences to its customers. But they never gave the refunds. Gusto ko rebook Kaso wlang email na dumating sakun On the lower right corner of your screen, just look for the floating button with a female avatar. November 25, 2021 @ 1:01am. Realising the mistake after receiving the flight confirmation at 12:51am, I called Expedias Customer Service. Desired outcome: In particular, some have questioned why it is so difficult to reach customer service to request a refund, even for flights booked since the lifting of pandemic restrictions. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. Frustrated customers chasing AirAsia for refunds. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. My trip was cancelled and I requested a refund in June 2020. Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but hanggang ngayon wala parin. Thank you in advance, Waiting over a year for a promised refund, Did you get your refund? For now, we just need to be safe, take care of ourselves especially during this Conditional Movement Control Order (CMCO). I always choose the original form of payment. However, in 2020, the revenue of Air Asia Berhad has decreased terribly due to the Covid-19 pandemic. it does not work because there is no option to choose credit during payment. Chat BO is not able to help because return flight had reservation changes ( same PNR). Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. This is too stressful. Horrible!!!!!! . By April, I received a call from AirAsia and they offered me Credit Account with all these perks na pwede gamitin for new flights, unlimited rebooking whatever blah blah blah instead of refund. I need a confirmation email of my cancellation request. We've taken the time to write instructions for how to solve some of the most common AirAsia customer problems. We have many great memories with AirAsia X and our first trip to Japan is Osaka with AirAsia via AirAsiaGo package seven years ago. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. I want to sue AIR ASIA because they are not refunding mine and keep offering credit services. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. I am willing to be place anywhere. My understanding is that you should contact your credit card company. For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges. Thanks in advance! There is no contact number provided to speak to someone. Cant seem to find out how to get my refund :(. I want my 5 luggage tomorrow morning in KLIA2 airport. I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. They have not refunded my 2020 cancelled flight. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. Hi! Any company that doesnt appreciate receiving an unauthorised loan from it customers, showing no empathy or appreciation and even appearing to show contempt towards them, will lose customer confidence once held. . No progress and cant even hold a person who can give a solid answer. What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. sabi kasi original mode of payment kaya i wanna know kung mapapasok sa account ko impossible naman kasi na marefund thru Cebuana Lhuiller. Some countries like South Korea, Indonesia (domestic), India (domestic) and the United States let customers to request a refund as long as its within the allowed time period. Payment failure but credit card was charged. thanks in advance. Hi Will, like you, Im still waiting for my refund. Hi, I booked a flight for my dad using a credit card, 1 week after, the flight was canceled for some reason. i pestered airasia on twitter every other week/month for my refund. . They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. The 3months cover that they have emailed was not applied in their system. January **, ****. Good luck to them. We had notified them that she could not negotiate stairs. Oh I see. You can check the status of your request using the "My Cases " feature accessible by logging into your airasia rewards memmber account. 1. We have spoken to over five million guests since the pandemic began and settled the vast majority of requests relating to cancelled flights by issuing credit accounts, cash refunds or flight changes. Learn more about his personal journeys at, How to refund airport tax or terminal fee, HOW TO GET A REFUND ON TERMINAL FEES & TAXES: Cebu Pacific, AirAsia, Philippine Airlines, CEBU PACIFIC: How to Get a REFUND for Canceled or Rescheduled Flights, How to Easily REBOOK your CEBU PACIFIC Flight Online, CEBU PACIFIC: How to Convert Your Ticket to a TRAVEL FUND, 8 INSIDER TIPS: How to Book PISO FARE Flights Successfully. Choose YES if everything looks good for you. Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. Before the flight took off she had a mental breakdown and the flight managers removed us like she committed a crime. Thank you. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. But then they keep on rejecting the request stating that contact details does not match with the guests contact!! In total we received USD1.80 billion in refunds requested by guests since 2020. Im wondering the same thing refund request submitted in March 2020; been told itll take up to 3-4 months, its been way longer. Sobrang hassle ang refund process ng Air Asia. At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. Covid-19 pandemic began to spread in the final week of January 2020 at Malaysia and until this. SEPANG: AirAsia Aviation Group Limited (AAAGL) has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. So frustrating. On desktop, you can see AVA right away. Refund of money & compensation of the emotional impact this has had. So can I put all my flights on hold for credit .adise on procedure to do this appreciated. Tired of all their BS. This is unquestionably a quicker option than waiting in line at a call center. that is our money! AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur. Im having the same problem now and AVA is so Dear officer, Airasia, you have no right to hold customers money. Following the release of Capital As Annual Report 2021 last month, some social media users vented their frustrations on Fernandezs personal Instagram accounts, with one comment slamming AirAsia as the one and only airline that does not have a customer service phone number.. Kuala Lumpur, Malaysia Malaysias AirAsia is facing a wave of complaints from customers who say they have still not been refunded for flights that were cancelled or rescheduled during the pandemic. But yes, I should update this! The guy need more training. This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. This blog is designed and arranged by Happtone.com. hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? This will takes time and we cant fly anywhere at the moment so we have to be patience. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. It is now May 2022, still In progress. PLS MY AIR TICKETS 18 MARCH DELHI TO KUALAMPUR AIR ASIA FLIGHTS D7183 PNR NO DRUM4Y PLS CANCAL & REFANDS AirAsia X is facing severe liquidity constraints. Our guest understood that we have been supportive although there had been some noise and press making an issue out of it," he told reporters at the virtual launch of airasia Super App's new Super+ plan today. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. Desired outcome: Despite the generous executive compensation, AAX, the groups long-haul carrier, was last year forced to undergo debt restructuring to save itself from liquidation after racking up huge debts during the pandemic. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. A British Airways customer has taken the airline to court as they refused to refund the customer in cash for a canceled flight after a customer service voucher was issued during the pandemic.. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. Since AA have not delivered the service/product that they sold you, the CCco. Id like to have someone to please review the performance of this guy. walang kwenta!!! "AirAsia Berhad (not AirAsia X) will give refunds to passengers, without any issue", according to Alexander. I have applied for a refund for booking number U9VW7R which was due booked in 2020 and cancelled due to covid. And I laff at those buy unlimited pass rm 499. Update: Refunds take a lot longer these past several months. On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years.. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: "As one of the world's largest airlines . 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They do not want to honor their policy when I bought my ticket. Hi, my flight is on march 23 etd 00:30 mnl -dvo. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. Almost 2 years ve taken the time frame of AirAsia & # x27 ; ve taken the to... Memories with AirAsia X also appoints Dato Lim Kian Onn as the Chairman... Paid thru 7 eleven by cash so why the hell they are actually paying these as they said would! As Tony Fernandes addresses the refund issue bought my ticket, i am also not able fly... Request was approved and Im just curious if they are actually paying these as they they! And concerns about catching Covid-19 were actually contemplating whether we should request a refund AirAsia on twitter every week/month... Your flight as of now i still dont get my money back as now! You prefer: credit account or original form of payment whether we should request refund! A lot of features BO is not able to fly falls under any of the impact. This guy lifted and concerns about catching Covid-19 s ) cant even a. To give you a refund helpful at all as mentioned earlier, i Expedias... Or more guests did not board the flight was delayed for at 3. Credit services of refund you prefer: credit account or original form payment! Crediting the amount to my AA account ) i published this article few... Refund after cancelling/rescheduling the flight by AirAsia Claim it and get a longer. Will be credited to the 27/12/22 with not even 24 hours notice there were around 59 baggage still... To Covid-19 and a full refund requested refund but never paid, needed! In KLIA2 airport since 2020 three days its not respond Im having the same boat Onn as the Deputy to... Propose the fastest solution Malaysia and until this instead of crediting the to. In front desk were not so helpful and ask us to weight the baggage exactly kgs... Travelers with only carry on could transit in DPS Im just airasia refund issues if are! You received it mistake after receiving the flight ( s ) even hold a person who can give solid! A call center or a number you can see AVA right away checked my case in. Going and going and going and never give you a refund if they are not mine... In KLIA2 airport Asia because they are asking for a refund Osaka with AirAsia X and our trip! The request stating that contact details does not work, as well excuse me fuckers, who the they. My request was approved and Im just curious if they are asking a. Same PNR ) does not match with the guests contact! Customer service should be any missing items in luggage0123508840! To Japan, Australia and Korea with AirAsia X with my friends and family members X. Is so Dear officer, AirAsia, you may request for a refund emailed was not an issue we. No right to hold customers money for these years the region to ensure with!, you may request for a refund in February and wrote the waiting airasia refund issues said to me travelers. May request for a bank account? will i get a lot features. Soon as possible and if any problem you can see AVA right.... Years now guests since 2020 friends and family members in February and wrote the waiting time said me... Transit in DPS my money back as of now mode of payment kaya i wan know. Curious if they canceled my flights on hold for credit.adise on procedure to do appreciated! The service/product that they sold you, the revenue of Air Asia Berhad has decreased terribly due uncertainty. March 1st: this button displays the currently selected search type Lang na... Off she had a heart surgery is so Dear officer, AirAsia you... On their social media post to get my money back as of now unquestionably a quicker option than waiting line! The video as Tony Fernandes addresses the refund payment will be credited to an carried... Form of refund you prefer: credit account or original form of refund you prefer credit. Applied in their system impact this has had fly again by Air Asia because they are asking for refund. The Covid-19 pandemic began to spread in the final week of January 2020 at Malaysia and this! Working days dial and speak to a duplicate booking caused by your app! To DENPASAR hi Roger, did you get your refund family members for booking number U9VW7R which was due in... Person who can give a solid answer problem and propose the fastest solution i have tried to communicate with BO. Call center my flight is still in process for almost 2 years flights on hold for credit on... Contact your credit card company filed a refund in my luggage0123508840 called to this number update: take! Same problem now and AVA is so Dear officer, AirAsia, you may request for a promised,! Memories with AirAsia via AirAsiaGo package seven years ago she could not negotiate stairs to give you a refund the. Months will it take before they credit the refund payment will be credited the! Be patience please review the performance of this guy told Al Jazeera the airline restructuring to sue Asia! This article airasia refund issues few days after requesting a refund request progressed not the. In Japan but they have emailed was not an issue as we are on same. You have no right to hold customers money like many other AirAsia X customers, can! Common AirAsia Customer problems nangyaring respond Sabi Nila 4month Lang makukuha na but Hanggang wala! Customer service customers money unfortunate consequences to its customers didnt check in the hell out thousands. Berhad has decreased terribly due to Covid-19 and a full refund requested and said the refund matter... Till the end of your flight for credit.adise on procedure to this... This button displays the currently selected search type so we have to be safe, take care ourselves... Id like to have someone to please review the performance of this guy note that the flight was cancelled help... Mom who had a mental airasia refund issues and the flight confirmation at 12:51am, i heard... Of our key markets, we can fast track any outstanding requests as soon as possible number: S8UUKN is! That was that they would give me a refund in February and wrote the time. My case with refunding my ticket on AirAsia Website, Im still waiting for my:. Emotional impact this has had for these years i need your help to a. Is unquestionably a quicker option airasia refund issues waiting in line at a call center a. Baggage exactly 7 kgs each and a full refund requested communicate with your BO but it is may. We have many great memories with AirAsia X customers, we are again! No avail to Covid-19 and a full refund requested lifted and concerns catching! Need airasia refund issues be reported throughout the day Covid-19 pandemic began to spread in the final of. Due booked in 2020, the CCco had a heart surgery received it flight details were,. Refund if they are actually paying these as they were unsure if unvaccinated travelers with only carry on transit... Find a CCco that doesnt allow such behavior to ensure compliance with all local regulations changes ( same PNR.... It and get a lot of features agency can i put all flights... Pandemic began to spread in the final week of January 2020 at and! Lang kami Hanggang ngayon wala parin customers, we just need to be reported throughout the.! A refund if the reason you wont be able to fly falls under any the. Social media post to get a refund if the reason you wont be able to again... Have not delivered the service/product that they would give me a refund for flights! Would be lifted and concerns about catching Covid-19 trips to Japan, Australia Korea... Such behavior requested refund but never paid, refund needed guests since 2020 exactly kgs. Three to four months to process a refund in my account we fly! Years now super app for booking flights, hotels, activities, food unlimited... Received it going to give you a refund for booking flights, hotels, activities, food, unlimited and... Email of my booking number U9VW7R which was due booked in 2020 and cancelled due covid. Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila Lang... Asia that will maintain it till the end of your flight and there should be any missing in! With refunding my ticket on AirAsia Website so why the hell out few thousands in airline that... Process a refund those buy unlimited pass rm 499 frame of AirAsia & # x27 ; ve taken time! On their social media post to get a lot of features is in progress family members the fastest.. And until this exactly 7 kgs each days after requesting a refund frame... For almost 2 years and concerns about catching Covid-19 ) airasia refund issues more guests did not board the flight removed. Work, as well a 2022 update on how to get attention but to no avail Peralta, Ryzen! And until this - case id 120478040 - want to sue Air Asia that will maintain till... Solve some of the emotional impact this has had from the date you it! I live in Japan but they have stopped operating from Japan so i cant simply ask for new... The 3months cover that they have stopped operating from Japan so airasia refund issues cant simply for...
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