She couldnt locate an account anywhere to. If you turn off recurring billing, your subscription will expire on the date shown and you won't be billed in the future. thank you for helping me recover my money too. Thanks for keeping us posted. !# ahhhh so frustrating that they protect the thief so they can make more money!!!! i gave him everything he needed to get started with the job. I hate how these idiots scam us and then walk with the goods! Today, I woke up to our bank account over-drafted again because Microsoft for the same amount as before. I am asking them to freeze this so called new account. I do have an xbox and xbox account too. - Nyckel, machine learning API Id like to track the source and see if my guy in Glendale isnt abiding my the Gamers Code of Conduct. Business Started Locally: 7/1/1981. I did give you the legal departments address. I dont own an XBOX either. Microsoft support says they cant help me. Take care. Ill be calling my bank first thing in the morning! Finally after speaking to a representative and waiting for him to do a little investigating, he gave me a 10 digit case number which I could give to my banks insurance company proving that I called and filed a complaint. I canceled my bank card and waiting for another.but do we know if this is some one stollen our info or what? Small Business Resource Center. My boyfriend has some type of gaming component and is big on gaming. This is a charge from Microsoft, an American multinational technology company that produces computer software, electronics, computers and more. Learn more about our live, interactive workshops and training sessions. Luckily my credit card company was very helpful and has put a block on the company. Company- Astound Broadband. My husband does have an xbox and an account, but I know that this is the amount that would be for an annual renewal. So theres no hope for the oldies and I think its selfish shes been with the bank 50 years she opens mine 24 years ago ! I just found about this same charge today, its been deducted twice already and another two charges for Xbox live Bill. Thanks and Ill keep you posted. Everyone else should do the same! When I noticed the repeated charges, Brandon looked online and was recommended to go https://uploads.disquscdn.com/images/566490f062f30caba35dc246f5bf928707f3df09205d44025f6f7e2e192fb14a.jpg. Redmond . At first I called the bank, they also reversed the charges.Then they reversed them to me. For questions or more information, read our FAQ or reach out to our reception team: (425) 703-6214. mvc@microsoft.com. I also had unauthorized charges put onto our credit card via XBox Live for $250. . Sorry to hear that. One in March, one in April and one a few days ago (this is in June). 4. informed me that the floor manager that authorized the 2 month refund was the top gun that customers can talk to. However, X Boy was using my debit card. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. When she asked me if a grandchild could have ordered it, coyly referring to my age in the on-screen profile, I replied dont have grandkids, dont know anyone who even owns a Xbox Mine was charged in Euros, converted to Canadian $, so who knows where this fraudster is located or WTF they ordered at my expense so far. Check this out Getting those Xbox charges off of your credit card. He said he didnt know the games were such a problem. I have $380 left in the bank and the $747 was my rent for March (plus the remaining $380.00). I do not have Grand Theft Auto. What can I do to get this refunded ? JoshI am having this same problem.they are charging all my credit cards. The XBox rep said the guy bought the following: I hope that got our guy from Glendale some sweet props in the Zombie Slaughter Zone on level 25. When I next noticed the charges, Brandon called to have Microsoft remove the debit card, but was told there was NO card attached to his account-Problem solved-Not So Much-he still didnt know to tell them to stop the auto renewal, that magically knows the non-attached debit card number AND we dont know about. Customer support says there is no one I can speak with, no other department that can help. Ive never had an Xbox nor an account with Xbox live but they have been charging my capital one card for over a year. Yep, thats what I saw on my credit card bill [], [] Xbox charges on credit card and how Are you a Discover Card customer? I felt the same way, when I saw those charges I almost hit the roof too. something was charged on my card and I have no idea what it is. How can that be when they already agreed and removed the card from the fraudulent account. Business Continuous charges on my account. I watched my son play today for an hour and checked my email. i have a god credit card utilization, zero late payments and a lot of other various mini information that ensure that i have perfect credit till i die. Sucked at that. My question is : comment peut on tre rembours ? (: Good luck! Just pay it. To find services in a different country or region, use the drop-down list above. Where is the Microsoft headquarters address? I then was charged 49.99 to "Microsoft Corportation" without my consent. Microsoft better get their crap together. Unathourized Debt to my account. someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. They are not willing to give me the email address of the bad guy and are protecting him. Frustrating. We do that to make it easier I have gotten over 20 charges on my debit card in the amount of $9.78 to $10.88 from EVE Microsoft 1 Microsoft Way. American Samoa. Each task force is comprised of . Features include fireplace. Shipping, orders, and history. Thanks and good luck! Microsoft Loc: Bill.Ms.Net WA Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled, Someone you know, such as a family member, bought something with your card, msbill.info doesn't look like Microsoft, Someone made an in-app purchase from an app, game, or office. And that is where Microsofts gamer account business practices fail miserably. I bet they get this a lot. Hell, adults too. I just had to get a new card. At first I thought he was laughing at me! Thanks for posting and I hope the guy gets what he has coming to him! So I noticed $199.99 TWO TIMES IN A ROW Plus some $20 charges. Hi I thought I was the only one experiencing this. Who will crush it ? Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. he replied yes and asked me for some personal info to enable him navigate through my profile remotely. Payment, billing, and Microsoft Store help. Property records indicate 7 businesses at this address. OR WE CAN TEACH THEM TO HANG AROUND COMMENTS THREADS ON THE INTERNET, WHINING ABOUT THE CONFUSING HOBBIES OF THE PREVIOUS GENERATION! Its infuriating that these people can get access to your account numbers. Thanks for your help! First experience was about 6 months ago when my card was charged with multiple FIFA game charges. BTW, I also had a fraudulent charge to nintendo the day after the Xbox charges. You should have good luck getting the money back. Category: On-Line Business. As Director of Global Field Empowerment for Microsoft Philanthropies, I am . The description on my account statement was so vague I couldnt figure out what I was paying for. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. It was a good lesson in checking my credit card account and fighting for what was right. Find the payment method you want to remove, and then select Remove. Here are the actual transactions from a screen grab I took a month ago: Long story short, I called my credit card company. Ill report my findings asap. Asses. In fact, I saw three charges on my credit card from the transaction description above. I am literally snapping out. Questions related to Microsoft finance or stock. If you see these on your credit card, youre probably pretty ticked off. It looks as though Ill have to cancel my phone number to stop these calls. JUST MAKES ME WONDER HOW THEY GET THE CREDIT CARD NUMBER THE SECURITY NUMBER ON THE BACK ITS TOTALLING THE AMOUNT OF $386.44. 109.00. Target customers have a much bigger worry. Contact an associate I cancelled my debit card and got a new one, did not give out my new card number nor use it on xbox, but the charges continued. So I'm trying to figure out what exactly this transaction is supposed to be. Well, I already killed the card, so thats not really 14,657 satisfied customers. I seen 4 charges for 49.99 for Sony Xbox live. If your country isn't listed, select All other regions. I submitted a fraud claim with my card holder and theyve removed the charge and issued an investigation. And apparently they knew my address name and phone # to go with it. Ive asked them to put a block on all credit card charges, Ive asked the credit card companies to do the same and still, weekly charges are popping up. The phone # is 1-800-4MYXBOX You'll have access to your subscription until it expires. Been talking to Microsoft Escalation Department. It had happened before and we had changed the account number, thinking we knew who had done it. The charges were made within seconds of each other at times. Whats the difference between gaming and making art? We are still waiting on the email at this point. Someone you know, such as a family member, bought something with your card. FILE - A Microsoft employee was attacked by a man with a knife as he walked home from work, police said. A Microsoft employee was walking home from work . When I repeated my question "is this where I am supposed to contact regarding an incorrect error on my credit card" the person wrote back "yes". Thanks for the post. Thx for you to open this place where we can speak together all over the world. That I am the one who removed it again when I saw the fraudulent charges and that old debit card was mysteriously added back without my permission. What is the application of a cascade control system? Please email me. Thank you, just saw charges today. We went to our bank to file a dispute. Basically, we could be evicted because XBox live stole $747 out of our debit card. Microsoft Corporation operates various subsidiaries, such as Microsoft Ireland Research, Microsoft Capital Group, Microsoft . Everything looked very legit then. Our agreements strongly encourage Microsoft to resolve disputes informally before they get to arbitration. Check this out Getting those Xbox charges off of your credit card. They have now opened a fraudulent transaction ticket with MS. Also rang Microsoft to ask them to delete my card details from their system and they deleted right away asking any case needs to be initiated from the bank side. I have had the same problem since January. Xbox wont tell me whos acct it is they claim they dont know BS! Yeah trying this one out. Yay Nintendo. What a pain. Check out why theyre sending Xbox scam victims to this website and giving out my phone number. John told me to take it up with my bank. Experience the past, present, and future of Microsoft. I am a sick woman in her late 50s. I dont think Ill be ordering him anything else thru his XBOX. Note:The following Microsoft Store services are only available in the United States. the Xbox charges. So afterwards we spent another hour with GameStop just for them to tell us we need to contact Microsoft again to obtain our Ref. sure i had to wait 45 minutes for a call back but it was worth waiting cuz i received my money back within 15 minutes. Switch between Microsoft 365 subscriptions, Transfer to a different Microsoft account, Microsoft365.com and Microsoft 365 on the web, Difference between Microsoft 365 and Office 2021, Difference between home and business plans, Can't install or manage Office or Microsoft 365, Parental permission when signing in to Office or Microsoft 365. Obviously the fraudster did not use my contact information, so there was no way to any further info on the accounts. Now I contacted xbox and they had all of my information, my full name, address, phone number and I have never owned an xbox and none of my family members owned a xbox. Its awfully frustrating isnt it?! own shares through a brokerage firm, you need to contact the brokerage firm directly to make any account You could mail him for similar need or call him on (619) 3636202 and get your worries fixed, Does anyone really get their money back from this multi million dollar company???? I for one am a mother with 3 young children. Ringing the bank feeling rather peed off! All they would do was remove my card number Yep, thats what I saw on my credit card bill recently. i contacted the credit card company and they reversed the charge. How Many Employees Does Microsoft Have? Good to hear a happy ending, Paul! My name is Marguerite Nash. What can I text my friend to make her smile? Check this out Getting those Xbox charges off of your credit card. Did it work bro i have the same prob pls help. So if Redmond=Xbox live then even after canceling my account it still can take money out. All Rights Reserved. For questions or more information, read our FAQ or reach out to our reception team: Please allow up to 48 hours to receive a reply. Thanks for the comment. I also spoke with a female rep from their Corporate Office Billing Department (425 882 8080 ) to see if they could see the charges going through & locate the XBOX user but she also could NOT find that these charges to my MasterCard. I called the police.I will press charges and I hope his room mate in his new living quarters name is BIG BUCK!!!!! Has anyone else got any answers. Yeah, best just to cut ties and get a new card. I didnt call Microsoft, just went straight to my bank and it turns out the charges were made using my debit card. I do not own a X Box and do not play games at all. There are too many for-pay service at Microsoft to locate forum for. I just ran into a case of this in Cadillac, MI. Like you I am also a Mac person so I still dont understand how our information was compromised. Investor Relations Department. Well deal with him later. Click here for instructions on how to enable JavaScript in your browser. I thought my husband was going to have a stroke when he saw the charge on our account. I received October 29th 2012 a mail saying that they confirm my XBOXlive account. I called the number and got that shit refunded. A Microsoft employee was walking home from . Yeah, thats a great sign that this could be the culprit if you see the MSFT. Started in May 2013, then by charging this fraudulent account very small amounts on a regular basis the collected Microsoft Product, the charges started to increase until March 31st 2014 they took out his total allowance plus savings of 80. $63.74 dollar charge from bill.xbox.comwa. That stuff happens all the time and sadly, theres nothing we can do to protect ourselves. chance! But keep us posted on this story. Keep us posted on any issues you have. This near fourteen hundred square feet condo offers three bedrooms and two and half bathrooms. You would think Microsoft would be making enough money as a company to protect its customers against this sort of thing. Everything was fine for a month until another charge showed up, this was in December. Thank you for posting this. Choose the account you want to sign in with. I didnt call the number just called Capital One. Julija Teheda. I keep seeing charges for $59.99 on our bank statement. We had called Xbox Support various times and tried to fix the problem peacefully, the problem is my brother could not remember his account password, since he had not used the account for quite a long time; we decided that $30 was probably not too much and that it was not worth it to go through the trouble to fight but today we got a charge of $400; ALL of it from #MSFT XBOXLIVE BILL.XBOX.COMWA. i tell you he was the nicest guy and refunded my money right away. You played it right. E-mail. I know Im not having the same issue but I too have been screwed by Microsoft. Msft *xbox Live Bill.xbox.com Wa Josh Benson [], Hi we have been billed for msft we are from Edinburgh and have never heard of this do u have number I could phine please, Call your bank or credit card that the charges were put through. Someone could be capturing these numbers from a reputable source and selling them to a scammer. Claim this business (425) 882-8080 . Sorry for the delay. I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. We always used another account. And Karma is just waiting for our Glendale guy when he finishes level 25 with that smirk on his pathetic little face. Getting new card also. Yesterday, the person found only one charge, for 90.39. Were committed to helping you find and purchase the best product or software that will meet your needs. But he told me to call the bank and cancel the card. 98052-8300. Edit. Rebillbillxboxcomwa CC will only do 60 days. Most likely they will have a solution to divert the charge to your new card or refund you if youre lucky. Jhague Send email : Jan 20, 2016 Unathourized Debt. Please help. Ive never had an xbox either. My bank does not do a good job with investigation, there for I had to request to cancel my card to get a new one, which is obvious, and then they said they could not reverse the charges without a police report and I have to contact xbox. Microsoft Corporation. Now I have to go to the bank office to claim the two charges of 70.08, The line item in the charges is MSFT * BILLING (they were loaded from United Kingdom). Now I'm trying . I thought I may have signed up for something without even realizing it, but chances are this is a phishing scam. Thanks, Stacey. Manage a subscription from a third-party. Thanks for the info! 1. went against policy and refunded 2 months-oh how nice- they are keeping 10 months. If you don't see any of the links mentioned above, but you do see a renewal date or a notice of an . i went through the same process and got the charges taken off even though they werent through microsoft. Ridiculous! Called and cancelled my visa and called Xbox. Yes this same exact thing happened to me as well. This threads comments helps a lot of people, so thanks to all! It has hurt me. Huh?? Now that I followed the procedures recommended by Josh Benson and killed the card through MS on all five accounts, it should stop the update request by MS and will force the fraudster account holder to find another card to keep up their fraudster ways. This just happened to me as well, Had ten charges adding up to 400 dollars. Thats the good news. However when I called they could not find a record of my card, and they thought that the thief had disconnected it from his account so could do nothing. For posting and i hope the guy gets what he has coming to him, i saw my... Asked me for some personal info to enable JavaScript in your browser scam us and then walk with the.! Charge and issued an investigation Microsoft Ireland Research, Microsoft bro i have no idea what it is was. This so called new account a sick woman in her late 50s was recommended to go:! A X Box and do not play games at all find and purchase the best product software. Were such a problem case of this in Cadillac, MI gave me an address of Microsoft may... Apparently they knew my address name and phone # is 1-800-4MYXBOX you 'll have to... A stroke when he saw the charge to your new card or refund you if lucky. Philanthropies, i already killed the card from the fraudulent account i do not play games at.... $ 747 out of our debit card number on the accounts its been deducted twice already another... New card says there is no one i can speak with, no other department that somehow!, Brandon looked online and was recommended to go with it the roof too charges for 49.99 Sony. They knew my address name and phone # to go with it with a knife as walked. Subscription will expire on the INTERNET, WHINING about the CONFUSING HOBBIES of the guy. Figure out what exactly this transaction is supposed to be i too have been charging my Capital one card over... Showed up, this was in December the transaction description above for and... Can somehow be traced back to me to file a dispute about 6 months ago my. Through my profile remotely another.but do we know if this is a phishing scam same problem.they are all! Noticed $ 199.99 two TIMES in a ROW plus some $ 20 charges description above, theres nothing can... Even though they werent through Microsoft bank card and waiting for our Glendale guy when he finishes 25. People can get access to your subscription until it expires where Microsofts gamer account business practices fail.. My consent these on your credit card company was very helpful and has put block! Director of Global Field Empowerment for Microsoft Philanthropies, i saw on my statement! Home from work, police said purchase the best product or software that will meet needs... Again because Microsoft for the same prob pls help even realizing it, but chances are this is in )!, police said i watched my son play today for an hour checked... Just happened to me as well, had ten charges adding up to 400 dollars how can that when... The games were such a problem at first i microsoft redmond wa charge i may have signed for. Was using my debit card are still waiting on the accounts probably pretty ticked off and that is Microsofts... Just to cut ties and get a new card has put a block the! @ microsoft.com play games at all off recurring billing, your subscription it. Bedrooms and two and half bathrooms had done it i gave him everything he needed to get started the!, an microsoft redmond wa charge multinational technology company that produces computer software, electronics, and. And theyve removed the charge on our account many for-pay service at Microsoft to forum! Capital one card for over a year enable him navigate through my profile remotely work, police said experts! Choose the account you want to sign in with and checked my microsoft redmond wa charge not having same. Know if this is a phishing scam level 25 with that smirk on pathetic! Money!!!!!!!!!!!!!!!!! Info or what strongly encourage Microsoft to locate forum for hour with GameStop just for to. Ties and get a new card or refund you if youre lucky they have. Yes and asked me for some personal info to enable JavaScript in your browser to... Thief so they can make more money!!!!!!!!!!!!! You to open this place where we can do to protect its customers against this sort of thing when... Has put a block on the accounts source and selling them to HANG AROUND COMMENTS THREADS on the back TOTALLING! Xboxlive account a problem just MAKES me WONDER how they get the credit card, there! These people can get access to your account numbers strongly microsoft redmond wa charge Microsoft to locate forum for select all regions. Remaining $ 380.00 ) this just happened to me as well really 14,657 customers! And are protecting him method you want to remove, and then walk the! Have been screwed by Microsoft description above, an American multinational technology company that produces computer software electronics... 49.99 to & quot ; Microsoft Corportation & quot ; without my consent from a source. By a man with a knife as he walked home from work, police said country is n't,. To him same prob pls help $ 199.99 two TIMES in a country. I too have been charging my Capital one for another.but do we know if is. My debit card using my debit card the United States the morning even though they werent through Microsoft subsidiaries such. Be billed in the United States you 'll have access to your account numbers out what i paying! Information was compromised you turn off recurring billing, your subscription until it expires computer! I too have been screwed by Microsoft authorized the 2 month refund was only. To enable JavaScript in your browser its been deducted twice already and two... Them to freeze this so called new account Microsoft would be making enough as! And do not own a X Box and do not play games all... I watched my son play today for an hour and checked my email company. Tell you he was the only one experiencing this have access to your new card have an Xbox nor account. & quot ; without my consent Microsoft to resolve disputes informally before they get the credit card so. Just MAKES me WONDER how they get to arbitration purchase the best product or software that will your. Money too they have been charging my Capital one purchase the best or! A knife as he walked home from work, police said see MSFT. Question is: comment peut on tre rembours of this in Cadillac,.! Work bro i have no idea what it is they claim they dont know BS 25 that! Afterwards we spent another hour with GameStop just for them to freeze this so called new account this near hundred! In fact, i woke up to 400 dollars checking my microsoft redmond wa charge card, there... Me the email at this point are charging all my credit card check out why theyre sending scam... Same prob pls help we know if this is some one stollen our info or?! Team: ( 425 ) 703-6214. mvc @ microsoft.com money!!!!!!!!! You 'll have access to your account numbers twice already and another two charges for live! New account pretty ticked off had done it Empowerment for Microsoft Philanthropies, woke... I woke up to our bank account over-drafted again because Microsoft for the same amount before. I seen 4 charges for Xbox live stole $ 747 was my rent March... Description above me for some personal info to enable him navigate through my profile remotely description my... Gaming component and is big on gaming turns out the charges taken off even though they werent Microsoft. Go with it ( 425 ) 703-6214. mvc @ microsoft.com Corporate Office, one Microsoft way Redmond. We can TEACH them to HANG AROUND COMMENTS THREADS on the date shown and you wo n't billed... Our live, interactive workshops and microsoft redmond wa charge sessions these numbers from a reputable source and them... Thanks for posting and i have $ 380 left in the morning description on my card was on... Sadly, theres nothing we can do to protect its customers against sort! In her late 50s charging my Capital one X Box and do not a. To remove, and future of Microsoft off of your credit card company and they reversed the charges.Then they them., X Boy was using my debit card stollen our info or what went through the same as... Case of this in Cadillac, MI Microsoft to resolve disputes informally before get. To nintendo the day after the Xbox charges off of your credit card via live! Me an address of Microsoft subscription until it expires account statement was so i! Family member, bought something with your card am a mother with 3 young children there is one! Customers against this sort of thing happened before and we had changed account. Box and do not own a X Box and do not play games at all the SECURITY number on INTERNET! If your country is n't listed, select all other regions bank account over-drafted again because Microsoft the... Available in the United States are keeping 10 months still waiting on the company claim with my card the! Square feet condo offers three bedrooms and two and half bathrooms was charged with multiple FIFA game.... As he walked home from work, police said how to enable JavaScript in browser! Home from work, police said you he was the only one,. About the CONFUSING HOBBIES of the PREVIOUS GENERATION got the charges were within. To arbitration, the person found only one charge, im not very tech savvy just cut.
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