WebThe Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. This Program may be contacted as follows: California law is available on the Internet at, If you are unable to find a law on your own, then we suggest that you consult with a. I think a law should be enacted, amended, or revoked. Participants will receive an email with the attached .pdf presentation, training certificate, and list of resources within 7-10 business days after the training is complete. 0 Do you feel like a county agency discriminated against you based on your race, color, religion, sex, national origin (including language, political affiliation, disability, marital status, age, gender, gender identity, gender expression, genetic information, or any other protected class? Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: We provide trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Who do I contact? I am being prosecuted for a crime that I did not commit. WebYouth in foster care who are experiencing problems with their placement or who are dissatisfied with Ombudsman offices may be instituted by legislation, executive order, or by a child welfare agency. PUB 339 (7/13) - Foster Care Ombudsman Brochure ; PUB 341 (4/16) - Adoptions Services Bureau Career Opportunities ; PUB 367 (4/13) - Reach For Your Housing. Who should I contact? First, file a complaint with the law enforcement agency and your countys district attorney. The California Office of the Foster Care Ombudsperson is dedicated to serving, send a request to CDSS or the adoption agency, Resource Family Approval Point of Contact, File a Complaint with the State Attorney General, File a Complaint with the Commission of Judicial Performance, Contact Your County's Family Law Facilitator, File a Complaint with the Child Support Ombudsperson, Medi-Cal Managed Care and Mental Health Office of the Ombudsman, Welfare and Institutions Code (WIC) 16164. FosterClub is a 501(c)3 non-profit organization: National Foster Care Youth & Alumni Policy Council. Who is permitted to perform marriages in California? If you are a former foster youth, The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards.. We solve problems and complaints about foster youth rights violations and the care, placement, and services of youth in foster care. The Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. Who do I contact? Contact your social worker and/or your eligibility worker. These agencies may be contacted as follows: If your employer retaliates against you because of your efforts to report alleged wrongdoing, you may wish to seek whistleblower protection pursuant to California. They include the reunification issues, court Contact the California Office of the Foster Care Ombudsperson. Contact the social workers supervisor and the program manager. TrustLine. Our office was created to serve foster youth., the care, placement, services or rights of, You can contact us about issues related to, foster youth rights, care, placement, and services. Examples of possible wage claims include the nonpayment of wages, overtime, or vacation. They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Accordingly, alleged violations of these requirements should first be reported to the building or public works department in the city or county where the specific property is located. Every month the Office of the Foster Care Ombudsperson (OFCO) provides instructor led virtual trainings about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164, Your social worker (SW) or probation officer (PO) must talk with you about your rights every 6 months and at every placement change, They must tell you about your rights in a way thats easy for you to understand, They must use our offices publications to explain your rights, You have a lawyer and their job is to defend your rights, The people where you live must answer any questions you have about your rights, If you live in an STRTP, shelter, or home with 6 or more foster youth, a poster of your rights must be visible, clothing, grooming, and hygiene products that respect your culture and ethnicity, a phone you can use to make private calls (unless a judge says you cannot), a caregiver that has special training on trauma and ways to help you, go/not go to religious services and activities of your choice, participate in cultural, racial, ethnic, personal enrichment, and social activities, fair and equal access to all available foster care services, placements, care, and benefits, lock you in a room or a building (unless you are in a community treatment facility), make you stay in juvenile hall because they cant find you a home, use law enforcement as a threat or retaliation, abuse you physically, sexually, emotionally, or exploit you for any reason, punish you by physically hurting you for any reason, look through your things unless they have a reasonable or legal reason. They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Contact your social worker/probation officer and lawyer. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. College / Higher education. Your correspondence must include specific information about misconduct that violates state law, the details of your efforts to resolve the complaint with the local authorities, copies of your complaint(s) to the local authorities and copies of their response(s). That should be the motto of the work we do in health care because we have so much work to do with our patient population but lack the manpower often to execute it. WebOmbudsman services are confidential and free of charge. hb``P```^T Your complaint about a California attorney should be directed to the State Bar. WebThe California Ombudsperson for Foster Care is the state agency mandated to investigate and attempt to resolve complaints, on behalf of foster children, related to their care, placement or services. The Bar takes complaints against attorneys from citizens and other sources, investigates those complaints, and prosecutes attorneys against whom allegations of unethical conduct appear to be justified. &" This information is also listed in the Notice of Action you should have received when the county notified you of decertification. WebAn ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve These decisions are made through Family Law Court. The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. Where can I obtain information about the California Public Records Act? You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I was married outside of the United States. These publications explain the rights that you have while in foster care. I wish to report a violation of the Americans With Disabilities Act (ADA). Is my marriage legal or recognized in California? Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. The Attorney General has no jurisdiction in matters already before the court or in matters where the courts have already rendered a decision. Writing it down can help. Individuals have the right to request a copy of their own criminal history summary record from our office to review the information for accuracy and completeness. Call: 877-846-1602. endstream endobj 12 0 obj <>/OCGs[61 0 R]>>/Pages 9 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <. If you feel safe, talk to your caregiver or staff member. The California Attorney Generals office represents the state in criminal appellate cases. I have a complaint about a child custody case. Contact the Child Support Ombudsperson of your countys Child Support agency. Apply for an free cell phone! These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. The Foster Youth Bill of Rights (FYBoR) was created due to the advocacy of youth in care, and its purpose is to protect children and youth in foster care, youth on probation and in out-of-home placement, and children living in any licensed or certified childrens facility or home in California. You can search for this information for free at, Unclaimed property from a failed bank may also be held by the Federal Deposit Insurance Corporation (FDIC). How do I get copies of vital records (e.g. WebReporting File a Complaint File a Complaint How do I file a complaint against a State licensed child care or residential facility? They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. %%EOF Do you need a, Are you a current or former foster youth? If you have immediate concerns about the safety of a child, call your county Child Protection Servicesor local law enforcement.. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Email: fosteryouthhelp@dss.ca.gov. Are you 13-26 years old and enrolled in a CA K-12 school? While our Office cannot represent private individuals in personal matters nor provide you with individual assistance, we do review complaints to develop information about patterns or practices of activities which might indicate the need for formal investigation or law enforcement action by our office. Participants will be empowered to make parenting decisions that uphold the rights and promote the positive development and well-being of youth in care. If you want to find out if California is holding money or property for you, please contact: You don't need to pay anyone for this service. How do I obtain corporate records for business entities, such as corporations? Jones said in her own case, without a rescue from a sympathetic case worker, her trajectory might have been far worse. 8-13-25; Sacramento, HOW TO CONTACT THE California FOSTER CARE OMBUDSwomans office. Ask about a stock portfolio or income statement. Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? If you are a designated public official, please visit our Legal Opinions page at. If you are still dissatisfied, you can file a county grievance. Please visit the State of California website. Are you concerned about how a foster parent is caring for a youth? endstream endobj startxref This training will be an interactive experience that teaches participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). The decision whether or not to file charges calls for consideration of the prospects of obtaining a conviction against a particular defendant. California Youth Connection; Foster Youth Resources; Wraparound; Parents. Statewide. In-home de-escalation, stabilization, conflict resolution, and support services and resources. If you have any doubts about a company's business practices, here is some general advice to consider: Ask about licenses and compliance with applicable state and local requirements. Who should I contact? The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. Activities will primarily be via polls. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. We cannot change Court orders; change case plans; and fire or change a social worker, but we can explain the process for these things. complaints are our first priority. The Commission has exclusive jurisdiction over complaints against judges. For a referral, visit. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: My employer is discriminating against me. The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. Click here to order publications. WebFoster Care Ombudsman Pamela M. Woodman-Kaehler Deputy Director Elizabeth M. Hardy Contact Information: State Capitol Complex Building 6, Room 817-B Charleston, WV 25305 Phone: (304) 558-1117 Fax: (304) 558-1992 Email: FosterCareOmbudsman@wv.gov Who should I contact? %PDF-1.6 % When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. Are you a parent, caregiver, social worker, mentor, or another adult supporter? California law gives discretionary authority to a locally elected prosecutor in filing criminal actions. I don't like the way a county employee treated me. Get help for children in foster care, children with special medical conditions and seniors needing The Office of the Foster Care Ombudsperson is a neutral and independent office that helpssolve problemsandcomplaints about thecare, placement,andservicesof childrenand youthin foster care. Wehelp foster youth, social workers, probation officers, resource families and advocates understand the rights of children and youth in foster care.We alsohelp by making policy recommendationsto improve the foster care system.If youare concerned about therightsof a child in foster care, or issues related to theircare, placement, or services, wemay be able tohelp!, The OFCO provides former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). Contact the Medi-Cal Managed Care and Mental Health Office of the Ombudsman. Do you have questions about Medi-Cal in general? If you have information that an employer is committing tax evasion, please contact the appropriate state and/or federal tax enforcement agencies. Your concerns should be addressed directly to the district attorney. Once you register, you will automatically be redirected to a Zoom confirmation page. the concern is about the rights, care, placement, or services of the foster child. The Attorney General's Office is unable to assist you, because we are required by law to provide legal representation to state agencies in disputes rising out of their actions. The lawallows us to releasecertaininformationto certain peoplein the process ofconducting our duties; however, if we need to share this information we will tell you.. WebFoster Care Ombudsman by California Department of Social Services (CDSS) serving Richmond, CA. to determine if it needs further investigation. How do I request an Attorney General's opinion? You may contact this agency as follows: Complaints about county agencies in California that provide CWS should be sent to the Department of Social Services only after efforts have been made to resolve problems directly with county management. You may also file a complaint with our office too if you have concerns about a foster youth. How do I file a complaint against a State licensed child care or residential facility? The Commission is responsible for investigating complaints of judicial misconduct and judicial incapacity and for disciplining judges. Do you have concerns about the quality of a foster home or community care facility? WebCurrently, California, the District of Columbia, Oregon, Texas and Utah are a few states taking the lead on implementing a Foster Youth Ombudsman. Court records are kept in the court clerk's office. First, try resolving the situation with your countys chain of command. File a complaint with the State Bar of California. Who should I contact? WebThe Office of Foster Care Ombudsperson (OFCO) was created by statute in 1998 as an autonomous entity within CDSS for the purpose of protecting the interests of children in foster care by providing them a means to make complaints and resolve issues related to their care, placement, services, and rights. If your complaint is about criminal misconduct and the local agencies dont take action, you may file a Citizen Complaint with the State Attorney Generals Office. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. WebState of California Office of the Foster Care Ombudsperson Phone: 877-846-1602 Email: fosteryouthhelp@dss.ca.gov Mail: 744 P St., MS 8-13-25 Sacramento, CA 95814 or California Department of Social Services State Hearings Division Phone: 800-743-8525 or 855-795-0634 Mail: P.O. Foster parents receive a Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. If you have a complaint against the judge assigned to this case, contact the Commission on Judicial Performance. Do you need help accessing appropriate mental health services? Who should I contact? You may contact them as follows: If you are interested in researching or tracking legislative proposals, we suggest that you contact your representatives in the Legislature and/or visit the Legislative Counsel's website at: I need to file a complaint against a federal government agency. endstream endobj startxref The law. Some complaints may be referred to other places for resolution., If we choose to investigate your complaint, we will notify of our decision to investigate, we will offer periodic updates, and we will notify you of the closure of the complaint., All complaints made to the office may include a, We cannot investigate complaints about judges, We cannot investigate issues related to child custody, child support, and family court., *The OFCO is not an emergency intervention service. Weboct-22 nov-22 dec-22 oct-22 nov-22 dec-22 Non-Ombudsman Selection Interactive Voice Response (IVR 1-8) Category Selections Non-Ombudsman Selection Only a judge can take these away or stop you from communicating with certain people. Each local district governing board has authority over general education processes. I have a complaint about a county child welfare services agency. If you are seeking a criminal case record that has been purged by a local court, you may have been referred to our office in error. These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. Who should I contact? [Spanish Form], State of California Department of Justice. Available information includes the complete entity name, entity number, formation, registration or conversion date, status, jurisdiction, entity address, and the name and address of the agent for service of process. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). Participants will also know how to utilize the office as a resource to advocate for youth when a right has been violated. Are you concerned about how staff members are treating youth in a community care facility? Participation is encouraged! Health care. Do you feel like your lawyer is not being ethical or professional? Are you a first time iFoster phone user? You have the right to: You have school rights. Your attorney directly represents your interests and is the one whose advice would be most helpful to you. If after investigation the grand jury concurs with your allegations, it will request the intervention of the district attorney. I have a complaint about a public school. To qualify as a potential foster parent you must:Attend an orientation.Complete FREE foster parent educational resource hours.Have a child abuse and fingerprint-based, criminal background check.Participate in a home inspection.Participate in a home study to review your readiness for fostering in your home. This agency may be contacted as follows: If you wish to file a claim for monetary damages you believe were caused by a state agency, please contact the Government ClaimsProgram. This Discrimination Complaints Investigations Unit handles complaints from employees who are retaliated against by their employer for disclosing information to a government or law enforcement agency where the employee has reasonable cause to believe that the information discloses a violation of a state or federal statute, or violation or noncompliance with a state or federal regulation, including, laws enacted for the protection of corporate shareholders, investors, employees, and the general public. If you do not receive a certificate, please email fosteryouthhelp@dss.ca.gov so our team can verify your attendance. Explain the type of discrimination, what happened, when it happened, who was involved, and the resolution you want. Overall, the ombudsmans office has seen an increase in complaints and, most notably, Covid-19 related complaints. WebCalifornia officials have named a longtime dependency attorney as the states next foster care ombudsperson, a watchdog for the nations largest child welfare system. WebThe California Foster Youth Bill of Rights was written by the California Youth Connection, a statewide organization of youth in the foster care system. If you have any questions or need any further information, please consult with your County Clerk or County Recorder's Office and/or a private family law attorney. A written description of the procedure is available from all law enforcement agencies. A list of Cal/OSHA district offices and their contact information is available at. Correspondence that does not contain this information cannot be acted upon. Law Enforcement Complaint Form. The Board of Behavioral Sciences licenses and regulates Marriage and Family Therapists (MFT), Licensed Clinical Social Workers (LCSW), and Licensed Educational Psychologists (LEP). Foster youthcomplaints are our first priority. Our team will answer as many as we can in the Q&A section. Do you need help navigating the Medi-Cal system? 510-658-0381 Childcare referrals. Web(a) The Office of the State Foster Care Ombudsperson shall do all of the following: (1) Disseminate information on the rights of children and youth in foster care and the services provided by the office. I need to contact a state agency. WebFOSTER CARE OMBUDSMAN Toll Free Help Line 1-877-846-1602 The Foster Care Ombudsman: Provides a voice to speak and act on behalf of foster children and youth; Contact Karen de S at 408-920-5781. 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