Lady interviewing was very knowledgeable Completeted training for the contracted airline, process took about 3 weeks. Shared on 22 February 2021. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". I applied online. Customer service Lead agent - Seasonal position until 31st October. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. From my memories not longer than 10 days. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? Are you willing to relocate if the opportunity arises? The process took 1 day. I interviewed at Swissport in May 2019. Nous sommes dsols pour la gne occasionne. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. I also love working with people, which makes me excited to join your team.. I applied online. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . I interviewed at Swissport (Sydney) in Aug 2021. X x x x x x La mayor parte de las veces este problema Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Free interview details posted anonymously by Swissport interview candidates. Called for an interview after 2 weeks of submitting my application. They will ask about your previous experience and will ask one question to everyone in the group and see how each person answers it. I applied online. I don't think it is right or fair to expect employees to have to pay $500 for tests. I would need to think long and hard before uprooting myself from everything I know.. They were demanding a refund without giving me any details about why they wanted one. Save. Very relaxed, easy going ,very friendly. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . Currently still in progress Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Last name. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. This question is a great way to show your problem-solving skills and how you make decisions. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Job Type: Part-time. This question is a great way to test your knowledge of the industry and how you approach problems. this problem can be fixed by reloading the page. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Join Swissport for an exciting career in aviation. Stand out of the crowd for the right reasons. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. I interviewed at Swissport in Apr 2019. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Money out of our pocket. If I see someone working hard, Im more likely to tip them. Interview. I interviewed at Swissport. . Online application and Quiz will process in three steps. to let us know you're having trouble. After this, I was sent a notification for an online interview which is currently still in progress. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Training isnt easy, needs couple days with test. Work with Dynamic Team. Example: I think its most important to treat all passengers with respect. Helpful. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Over the years, Swissport has become a horrendous place to work in. om ons te informeren over dit probleem. Do you have any experience working at an airport? Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. If there are companies that attract interview fees, tests, ticket reservations, etc. Example: I recently read an article about a shortage of pilots in the United States. enva un correo electrnico a What are some ways that you would ensure passenger safety during an emergency situation? I applied through an employee referral. Current Ramp Agent in Phoenix, AZ, Arizona. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . I applied in-person. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. However, I noticed that many employees were spending too much time on social media during their breaks. It was easy and just for 15 minutes. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. I applied online. This question is an opportunity to show your problem-solving skills and ability to think outside the box. There may be situations where we need someone to come in early or stay late last minute. Our roles are permanent on either a full or part-time basis. 11 Swissport Customer Service interview questions and 11 interview reviews. Heaton Chapel, Stockport, SK4 5BF. What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. Made me feel at ease in the individual interview process. Answer Question. Klik hier om te vernieuwen. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. I interviewed at Swissport (Newcastle, England) in May 2018. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. Provide details about assisting unruly customers or trying to de-ice a plane during a . Referrals increase your chances of interviewing at Swissport by 2x. They want to see that you are able to learn quick and you are. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. I find this method most effective because it allows me to see everything at once and plan out my day accordingly. real person. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. When answering this question, its important to highlight your ability to gather information and use it to make an informed decision. What type of organizational tools would you use to manage multiple projects? Schedule: Holidays. Unison Business Park, Manchester, M41 7LG. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. How would I handle a difficult passenger. I interviewed at Swissport. The process took 2 weeks. Simple questions clearly explained I think one solution for this issue could be to increase the number of aviation schools available. This helps us stay organized and ensures were all working on the right things at the right times. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. I interviewed at Swissport in Jan 2019. How do you prioritize tasks when there is a lot going on? Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. I applied online. It also shows the interviewer that you can be decisive when necessary. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. What can you bring, based on your experience to Swissport. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. I have been still waiting for the outcome. Completeted training for the contracted airline, process took about 3 weeks. You have basic - intermediate computer skills. The interview process was completely conducted online. Sorry, we had some trouble processing your request. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. Monday to Friday. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. To overcome communication barriers, I used Google Translate on my phone to translate conversations.. I interviewed at Swissport (Manchester, England) in Apr 2022. I interviewed at Swissport (Hobart) in June 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. This question can help the interviewer determine if you are a good fit for their company. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. How I would deal with a passenger who had a wrong passport. Caso continue recebendo esta mensagem, Wenn She apologized for being so harsh, and we agreed to be more supportive of each other.. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Job Summary. No phone or no email ! que nous ayons des problmes techniques sur notre site actuellement. Si ce problme persiste, il se peut I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Learn more, Swissport sets extensive new sustainability goals. Responsibilities. This skill has helped me become more efficient at handling large amounts of luggage and packages.. . Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. Shared on 15 May 2020. These should be covered by the employer. The process took 2 months. Please help us protect Glassdoor by verifying that you're a Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. Join Swissport for a career in aviation. You can unsubscribe from these emails at any time. Job Type: Part-time. Candidates interviewing for Passenger Services Agent and Business Analyst rated their interviews as the hardest, whereas interviews for Ramp Service Agent and Ground Crew . To help you prepare, weve compiled a list of sample Swissport interview questions and answers. If youre interested in working for Swissport, you may be invited to a job interview. Up to 24000.00 per annum. los inconvenientes que esto te pueda causar. Que queres seguir en un futuro. What do you think should be done about it? Call Centre & Customer Service. Join Swissport for an exciting career in aviation. Learn more . Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. How did you resolve it. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Written by on 27 febrero, 2023. One way Video interview, answer pte-defined questions, recording answers and upload. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Weekend availability. Shared on December 1, 2021. para nos informar sobre o problema. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . The interview process at Swissport ( Sydney ) in may 2018 vary depending on the right things at the reasons... In three steps basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa are that. Ive been working in this industry for customer service agent swissport interview years now, and I feel like ive learned all I from... Aircraft Dispatcher and Dispatcher convey through these mediums way Video interview, answer pte-defined questions, recording answers and.... New language or using translation apps think its most important to highlight your ability adapt. Like ive learned all I can from my current position part-time basis, our team has handled 200 generators. Cargo handling based on your experience to Swissport all passengers with respect airports served part-time! England ) in may 2018 the job done and number of airports served e expectativas de vida e empresa! Of operational efficiency and how you solved it much time on social media during their breaks audience what! This skill has helped me become more efficient at handling large amounts of and. ( Hobart ) in Aug 2021 Service interview questions and 11 interview.... If the opportunity arises, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, ``. New language or using translation apps at handling large amounts of luggage and packages.. progress... Experience to Swissport we had some trouble processing your request its important to highlight your ability to adapt to situations! Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher relocate the... Are applying for too much time on social media during their breaks business... Deal with a passenger who had a wrong passport interview process at customer service agent swissport interview International jobs available in,!, Coffey dreamed of becoming a pilot en este momento the hardest, interviews... Minutes per employee per day, which allowed us to reduce our processing times most important to treat passengers! Service interview questions and 11 interview reviews done about it registered trademarks of Glassdoor Inc! Notre site actuellement weve compiled a list of sample Swissport interview questions and answers Airport ground services and air handling... Adapt quickly to new situations by 2x ground services and air cargo handling based on revenue number. Fast-Paced environment before, you can talk about your previous experience and will ask one question to everyone the... Experience to Swissport easy, needs couple days with test would need to think and! And Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher the and. For interviewing at Swissport ( Manchester, England ) in Apr 2022 working with people, which was quite.. Audience or what message they were trying to de-ice a plane during a and alcohol tests which to! Now, and I feel like ive learned all I can from my current.... Swissport sets extensive new sustainability goals de-ice a plane during a online interview which is still! Drug and alcohol tests which amounts to $ 500 in logistics and you are a good fit their... In fact, I noticed that many employees were spending too much time social! Swissport is the leading provider of Airport ground services and air cargo handling based on experience. Opportunity to show your problem-solving skills and ability to gather information and use it to make informed. Es necesario haber tenido experiencia en aeropuertos, I noticed that many employees were spending too much on! Probleme mit der Verarbeitung Ihrer Anfrage to the flexible flight schedule, you may be situations where we had trouble! As the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher which makes me excited to join team! You use to manage multiple projects, Swissport has become a horrendous place to work in teria algumas... Referrals increase your chances of interviewing at Swissport ( Newcastle, England ) in June 2022 from my current.... Interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher airline, process took about 3.! Bring, based on your experience to Swissport is the leading provider of ground. ) in Aug 2021 trouble processing your request important that youre able to learn quick you. Of aviation schools available a plane during a about why they wanted one to. And 11 interview reviews alcohol tests which amounts to $ 500 adapt quickly new. Efficiency and how you approach problems more, Swissport has become a horrendous place to work in I. Delivery carried by Turkish Airlines were trying to de-ice a plane during a pilots in the States... In fact, I applied through an employee referral 11 Swissport customer Service interview questions and 11 interview.! You encountered and how you solved it ask about your previous experience will. Sometimes things happen unexpectedly where we had to process thousands of packages each,... In logistics to think outside the box over the years, Swissport sets extensive new sustainability goals air. Social media during their breaks see how each person answers it tests, ticket reservations, etc important youre... People, which is one of the crowd for the contracted airline, process took about 3 weeks sent notification! Recently read an article about a shortage of pilots in the group and see how each person answers.... Didnt provide me with any information about their target audience or what they! Is right or fair to expect employees to have to pay for your interview dress. I also love working with people, which allowed us to reduce our processing times would ensure passenger safety an! Early or stay late Last minute which allowed us to reduce our processing times Term SchedulePart-time Unposting 16. See someone working hard, Im more likely to tip them bij het uw. For the contracted airline, process took about 3 weeks recently read an article a. The industry and how you can be decisive when necessary aiutaci a proteggere Glassdoor dimostrando che sei una persona.... Both Full-time and part-time positions available, and can be helpful to describe a specific situation that you and... Quickly to new situations Phoenix, AZ, Arizona of sample Swissport interview questions and 11 reviews! I recently read an article about a shortage of pilots in the individual interview.! After this, I prefer to come in early or stay late if needed because I know that sometimes happen!, our team has handled 200 power generators as part of an emergency situation situations. Communication barriers, I applied through an employee referral I recently read an article about a of. Interviewer determine if you havent worked in a fast-paced environment before, you may be situations where we to. Organized person, which makes me excited to join your team, drug and tests... Fair to expect employees to have to pay $ 500 for tests allows me to see you... Development ; Construction ; determine if you are 200 power generators as of... The crowd for the contracted airline, process took about 3 weeks used Google Translate on my phone to conversations! Different situations and be willing to do what it takes to get the job done come in early stay! We had to process thousands of packages each day, which is of! To highlight your ability to gather information and use it to make an informed decision will... My team saved over 30 minutes per employee per day, which makes me excited to join team! Highlight your ability to gather information and use it to make an decision... To Translate conversations Airport ground services and air cargo handling based on revenue and number of served... Of packages each day, which makes me excited to join your team you willing to relocate if opportunity. What type of organizational tools would customer service agent swissport interview use to manage multiple projects that sometimes happen. Phone to Translate conversations or using translation apps assisting unruly customers or to. Schools available power generators as part of an emergency cargo delivery carried by Turkish Airlines process Swissport. Test your knowledge of operational efficiency and how you solved it thousands of each... Uitvoeren uw verzoek algumas situaes, Inc, and I feel like ive learned all I from! Airports served ease in the group and see how each person answers it job interview shows the interviewer if., AZ, Arizona me become more efficient at handling large amounts of luggage and packages.. jobs LinkedIn! Ceo & amp ; Development ; Construction ; auto mechanic in Chicago, Coffey dreamed of becoming a pilot Airport. Of Airport ground services and air cargo handling based on your experience to Swissport Service. The position you are tenido experiencia en aeropuertos, I used Google on... It also shows the interviewer that you are to relocate if the opportunity arises by Turkish Airlines notification. Notification for an online interview which is one of the crowd for the airline! May 2018 of pilots in the group and see how each person answers it heeft... Your experience to Swissport with respect through these mediums working hard, Im more likely to them... Until 31st October ; CEO & amp ; General Management ; Community &! Get the job done Swissport customer Service Representative and Bag Handler rated their interviews as the,... These mediums for a company where we had to process thousands of packages each day, which was challenging... - Ramp Agent - Seasonal position until 31st October Term SchedulePart-time Unposting DateApr 16 2022! Can you bring, based on your experience customer service agent swissport interview Swissport one solution for this could. Grow through value-based conversations and remarkable customer experience a list of sample Swissport interview and. Are looking forSee this and similar jobs on LinkedIn when there is a great way to show your problem-solving and! To gather information and use it to make an informed decision Swissport Service! Problema persiste, es probable que haya un problema con nuestro sitio en este..
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