They treated us with such compassion. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. A big thank you to everyone there. P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Will. We dont want anyone else to go through this. We provide specialty and emergency care for cats and dogs. We we arrived we were told they were at capacity. They were supportive. Beat local competitors. I called them to report the issue. She subsequently needed two transfusions and a long term regime of steroids. There is a problem form the CEO down. Unconscionable. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater 29080 Inkster Rd Southfield, MI 48034 5077.57 mi, Is this your business? My greyhound had a massive cut on his haunch. They actually "RECOMMENDED" this as a course of treatment!!!! My cat ended up dying in this hospital by neglected doctors malpractice. This place is liable to kill your animal due to their negligence and laziness. They actually "RECOMMENDED" this as a course of treatment!!!! I waited more than 6-weeks for an appointment. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. The technician said "I'll make a note on the chart!" My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! They're more concerned about profits than the pets they take care of. It was important it be done two weeks later and Blue Pearl confirmed they could do it. Read more about Wills experience with the oncology team at BluePearl Southfield. Yelp users havent asked any questions yet about. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. They took my ill dog in immediately. Unconscionable. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Do not bring your pet here for any reason whatsoever. He was treated immediately. They have customer relations but they don't do anything. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. I am a pharmacist and it just seemed a bit overdone. Our experienced team of veterinarians, vet technicians and support staff work closely together to provide the comprehensive, compassionate care your pet needs and deserves. Lastly file a complaint with the BBB. Claim your profile to access Trustpilots free business tools and connect with customers. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. I've taken 4 different dogs to Blue Pearl over the last 10 years. For appointments with one of our specialists, please ask your family veterinarian for a referral. Thank you for everything! Were happy to help. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! BluePearl Veterinary Partners, Southfield, MI. This is an emergency/specialty hospital, you can't expect to get cheap care here. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. They said they were not at capacity and if I came right over, I might be able to get in. I feel very comfortable taking my dog there and leaving him over night there. We were able to keep her comfortable in her waning years. We are the largest group of board-certified veterinary specialists in southeastern Michigan and have a fully-equipped 38,000 square-foot specialty and emergency pet hospital with the capacity to care for 40 to 50 patients at a time. They take peoples money and charge people for things that werent done! Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. And now we couldnt see anyone in there. http://bluepearlvet.com/locations/michigan/michigan-hospitals/. Lastly I'll state, What a sad excuse for a pet care facility. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. This is a huge corporate chaingo somewhere else. Very pleasant and caring as should be the case. All of the care specialists were concerned and helpful. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question Now my last dog "Samson" was on allergy medication. They're going in, turning a quick $$ and running away with the money!! MOST HORRIFYING EXPERIENCE!!! HAD I'D KNOWN. If you want cheap, go somewhere else. They could confirm from the ex-ray it is tumors without a cure. It was a mistake. Each time, we were provided with options and excellent service. Are you up to the challenge? BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. He is home resting now. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. I truthfully dont care about your vets qualifications in this regard. They treat them like a DOLLAR SIGN--nothing more! Verification can help ensure real people write reviews about real companies. Not offering any treatment or other suggestions. It seems like Alley G. And I had the same experience. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. She called me with news that was devastating. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. I suppose it comes down to money. You guys take advantage of people in their most difficult times. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. As we we continued to watch the waiting room empty out. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. Our expenses were NOT out of line with the level of care. I brought my 4 year old dog in on a Sunday Afternoon. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. I have requested a refund and awaiting a return call. PETS in Lancaster is the best ER in the area. Even when you call around, i have found they are all the same price. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. They took him in and cared a lot. Get more reviews from your customers with Birdeye. It was a mistake. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . I took my boy Wesley to blue pearl for emergency. I brought my kitty Shadow here after he had severe vomiting and bowel movements. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. They treated us with such compassion. Took my a BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Wow, were they wrong!! and all the assistants we worked with were extremely knowledgeable and professional. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. Open 24 Hours. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. Employer match to support your financial goals. Were open 24/7 every day of the year to help your seriously ill or injured pet. Our experts provide the best in diagnostic and therapeutic services. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. Even helped us figure out our best options. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. Without question, money and profits come first. I got so angrythey hold you hostage with the almighty $. Visits to our specialists are usually by referral from your primary care vet and by appointment. Received 2 prescriptions. Compassionate and caring without screwing you financially during this sad time. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . I said we would wait in the parking lot and call back in 30 minutes. check back often for more services! I cant believe she didnt call me back. There is no communication among doctors, no supervision or management in doctors performance. What if what if we would have listened to the quacks here and had the dogs leg amputated. More. Caring for your pets is our passion. I was charged over $300 for the appointment and two RXs. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! You will get some people that are personable and helpful, but it seems you get just as many on the other side. The staff did not think anything of it. Information provided by various external sources. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. We also ensure all reviews are published without moderation. Contact our hospital team at 248.354.6640 or [emailprotected]. At no point though, did I feel like the staff or Dr was only interested in money. The RX has made my dogs eyes worse then they were. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. Find a location near you. They were polite and caring, professional employees . Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. Anything medical that is done for humans to animals is expensive. Bottom line, my dog died in my arms that night. This is a terribly ran office with unprofessional doctors and staff. Now my last dog "Samson" was on allergy medication. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. :). He let me know that the critical care doctor would take over and call me in a few hours. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM They even sent a sympathy card and the staff that night signed it. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! All of the care specialists were concerned and helpful. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. They have always been so caring and compassionate. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. I cannot recommend this place enough for emergencies and specialized treatment. They determined Godiva had other issues on top of kidneys. The first time, he was sedated and allowed to fall off of an ultrasound table. Learn more about your emergency visit. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. We left. Anyone can write a Trustpilot review. Had to use their services three times and each time useless and expensive. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Term regime of steroids had- do not bring your pet here for any reason whatsoever costs and. Someone who bills himself as an emergency veterinarian they fall far short of that instead! The facility: Students will learn how to perform an exam and localization of the to... 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